If your parent or student's connection is unable to complete a survey this is because their "Role" has been set to "Supporter".
In GuidedPath, when creating a new connection (parent, sibling, teacher, coach, etc.) you have the option to make that connection a "Contributor" or a "Supporter".
A Contributor has "view-and-edit" access to GuidedPath, this allows them to take a survey or input data into the student record (the same access that student's have).
A Supporter has "view only" access. They can look at a student's record but they can not make any updates or changes.
If you have already created a parent account as a Supporter, you must change them to a Contributor, to give them access to take Surveys:
First open the student record associated with the parent and go to the student's profile by clicking on the circle with their initial or picture on the left.
1. Click on the "Family" tab.
2. Click on the appropriate Parent connection.
3. Click on the "Role" and select "Contributor".
4. Click "Save" when done
That's it! Your parent will now be able to complete a survey.