FAQ - What do I do if my student/connection/advisor forgets their username or password?

These steps will allow any user to reset their password:

1.  Visit the GuidedPath login page and click on Help Me.

2.  Choose option that says "I misplaced the sticky note that had my password on it"

3.  Enter your username

4.  Click Continue

5.  Check your e-mail

6.  Copy the temporary password in the e-mail and then click on the "Password Reset" button.

7.  Paste in the temporary password and then choose a new password

The new password must meet the following requirements:

• Must contain at least 8 characters
• Must contain a number and special character

8.  When you complete the form you will be re-directed to the login.

These steps will allow any user to recover their username:

1.  Visit the GuidedPath login page and click on Help Me!

2.  Choose the option labeled "I cannot seem to remember my username"
3.  Enter your e-mail address

4.  Your username will be sent by e-mail