If you choose not to send a new user their registration e-mail when you create them, you can always go back and send it at a later date. For resending registration invitations, advisors will need to use the methods in either Option A or Option B below:
Option A
1. Log in to GuidedPath. From the launchpad click on Manage Users in the show more section of Manage My Organization or select My Account from the dropdown under your name in the upper right hand corner.
2. Locate the user management box. This is a field you can type in.
3. Begin to type the users name. A drop down list of choices will appear. When the correct user appears, stop typing the name, and select them from the list. NOTE: Look at the two lines under the user's name - the first is the user's email address and the second one is the username. If the username is already there, then the user has already registered and should go to the Help Me link on the login page to reset their password. You cannot resend a registration link to an account that has a username and is already registered.
3. Click on the send registration information link below.
Option B
Another option is to send the registration email from the My Students list. Click on the blue "send email" button under the registration column.
Comments
6 comments
It does not resend the registration - it just says "student is already registered." Can you please tell me how a student can sign in. This is a student who was moved over from mycca but has never been on guided path.
Thank you!
Hi Denise - Great question. If the student used a survey module account, they will use those log in credentials for GuidedPath. The username will be their e-mail address and they can re-set their password on the log in page if they can't remember what they used.
I have 2 students in the situation Denise describes. I'm not sure why they are different from all my other students. What log in page do these students (who guided path believes are already registered) visit?
All of your students will login at the GuidedPath login page. You can send them to your unique URL which is located in your organization profile in the logo section.
For students who have used their survey module account, they do not need to register. They have account credentials that migrated over. For students who DID not have a survey module account, they will need to register and establish credentials.
To determine who needs to register and who does not you can look for the check mark in the 'reg' column of the my students page. If they do NOT have a check mark, they need to register. If they DO have a check mark, they have a username and password.
You can identify usernames for your students in the my students grid as well.
I am working with families with multiple students. How do I set up correctly upfront so that the parents are connected to each of the students?
Victor - Here is an article with specific steps on how to set up accounts for parents with multiple students: https://guidedpath.zendesk.com/hc/en-us/articles/202724733-FAQ-How-do-I-add-a-current-parent-connection-to-a-new-student-especially-siblings-or-previous-students-
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